| The following list of toll-free numbers
is provided for your convenience in contacting key
state government offices for information or assistance. |
Senior Citizens
(800) 342-9871
Assistance from the State Office for the Aging.
Call weekdays between 8:00 a.m. and 4:00 p.m. |
Child Abuse
(800) 342-3720
To report cases of child abuse or neglect. Call
24 hours a day, 7 days a week. |
Drug Abuse
(800) 522-5353
Information about drug abuse and assistance or confidential
referrals. Call 7 days a week between 8:00 a.m.
and 10:00 p.m. |
EPIC (Elderly Pharmaceutical Insurance Coverage)
(800) 332-3742
Information about the state prescription drug program
for senior citizens and assistance in obtaining
and filling out forms. Call weekdays between 8:00
a.m. and 5:00 p.m. |
Energy
(877) NYSMART
(877-697-6278)
For information on money-saving consumer tips. Call
weekdays between 8:30 a.m. and 5:00 p.m. |
Public Service Commission Helpline
(800) 342-3377
(non-emergencies)
For complaints on utility billing, services, deposits,
disconnections, and information on hearings. Call
weekdays between 8:30 a.m. and 4:00 p.m.
(800) 342-3355 (emergencies)
To meet the emergency needs of residential consumers
without gas or electric service. Call weekdays between
7:30 a.m. and 7:00 p.m. |
Family Violence
(800) 942-6906
Provides crisis intervention, counseling referrals,
and information for victims of family violence.
Call 24 hours a day, 7 days a week. |
Banking
(800) 522-3330
For consumer complaints and information concerning
state financial institutions, such as savings banks,
commercial banks or credit unions. Call weekdays
between 9:00 a.m. and 5:00 p.m. |
Taxpayer Assistance
(800) CALL TAX (800-225-5829)
Assistance to taxpayers on questions about state
taxes, including information on goods that are subject
to sales tax. Call weekdays between 8:30 a.m. and
4:25 p.m. |
Tourist Information
(800) 225-5697
For travel information in New York, information
on “I Love NY” tour packages, and travel
and ski guides. Call weekdays between 8:30 a.m.
and 5:00 p.m. |
